MakerSphere Policies
MakerSphere's general program policies are listed below. Please note that policies specific to other programs may be found on their respective program pages (linked below).
General Policies
Payment and Refunds
All workshops, classes, and courses (hereafter referred to as ‘programs’) must be paid in full prior to the start of the program. Registered students may withdraw up to 10 days prior to a program start date and will receive a refund minus a 10% administrative fee. Withdrawal less than 10 days in advance is not refundable. However, your registration is transferrable or you may receive a credit toward a future class.
Program Cancellations by MakerSphere
Programs may be cancelled by MakerSphere at any time due to low enrollment, weather, illness, or any unforeseen circumstances. Students will be fully refunded within 2 days. Whenever possible, cancellation notification to students will occur 3 days in advance for workshops and 7 – 10 days for other programs.
Low Enrollment - all programs have minimum enrollment requirements in order to run. Programs that do not meet enrollment requirements will be cancelled.
Waitlist for Full Programs
If a program you wish to register for is already full, we encourage you to register to be added to the waitlist. Spaces often become available for a number of reasons. Waitlisted students will be offered seats for spaces that open up in the order in which they registered (by date).
Weather Related Cancellations for Adult Programs will be communicated to students in as timely a manner as possible via emai and/or text. Students should ensure that they check their email if weather and/or poor road conditions may be a factor.
Rescheduling Cancelled Adult Programs & Makeup Classes
Students will be contacted via email with the date(s) on which their program is to be rescheduled. Every effort will be made to reschedule the class as soon as possible.